TERMS
AND CONDITIONS
BUSINESS HOURS AND
LOCATION:
7915 Silverton Ave. Ste
308, San Diego, CA 92126
Hours: Monday-Friday 9AM-6PM, Saturday 12PM-4PM
Phone: 858-530-8011 E-Mail Support: 9AM-11PM
At Cycle Sector our goal is to make your purchasing
experience as easy and efficient as possible. The following terms and
conditions below explain how we process our orders and how we handle returns,
exchanges, and refunds.
All use of this site, including the placing of any order at Cycle
Sector, indicates your acceptance of the terms and conditions listed below.
Please read the following policies, terms and conditions before submitting an
order to Cycle Sector. These terms and conditions shall supersede all policies
published on past web documents, sales receipts, and emails. Cycle Sector
reserves the right to make changes to this site and these terms and conditions
at any time without notice.
INDEMNITY:
You agree to indemnify and hold us and (as applicable) our subsidiaries,
affiliates, and employees, harmless from any claim or demand, including
reasonable attorneys' fees, made by you and/or any third party(s) due to or
arising out of your use of this website or breach of this Agreement or the
documents it incorporates by reference, or your violation of any law or the
rights of a third party.
EXCHANGE/RETURN POLICY:
We will be glad to accommodate
exchanges if something you purchased doesn’t fit quite right. In order to exchange or return an item, you
must contact us within 7 days upon
receipt of your order. You may
either call us or e-mail us at support@cyclesector.com.
All exchanges and returns are subject to approval and RETURNS WILL NOT BE ACCEPTED
WITHOUT OUR PRIOR APPROVAL! We will
provide you with an RMA number (Return Merchandise Authorization) which must be
noted on the label on the returned merchandise.
Returns that do not include RMA number will be refused. Note that a 10% restocking fee will be applied
to all returns.
Exchange and return policies apply to
all products we carry except all “group buy” purchases, closeout sales, custom
made apparel, and any other products expressly stated as having no returns or
exchanges.
Returns should be sent to:
Cycle Sector
Attn. Returns - RMA: (Place the return authorization number given to you)
7915 Silverton Ave. Ste 308
San Diego, CA 92126
Shipping costs are not refundable except for defective items or items sent in
error. Defective items will be exchanged for the same items. Defective returns
that are found to be non-defective are subject to a 15% restocking fee.
DO NOT DISCARD ANY PACKAGING OR INVOICES UNTIL YOU ARE COMPLETELY SATISFIED
WITH THE PRODUCTS SHIPPED. ITEMS RETURNED WITHOUT THE ORIGINAL MANUFACTURER'S PACKAGING,
OR DAMAGED PACKAGING MAY BE REFUSED OR RETURNED AND WILL BE SUBJECT TO THE
RETURN POSTAGE COST.
All returns are subject to the
following:
Shipping, insurance, and handling charges are not refundable. Returns should be
shipped insured, as Cycle Sector assumes no liability for lost or damaged
return shipments. Save your tracking numbers, as they can prove invaluable if
your return is lost in transit to us. Your purchase must be returned with
shipping pre-paid.
All products must be in "as-new" condition, in original packaging.
BACKORDERS:
You will be notified as soon as possible (usually within 24
hours) after placing your order whether any parts you have ordered are
backordered with our distributors. If any of your purchased items is
backordered, we will give you the opportunity to cancel that item with no
penalty.
SHIPPING POLICY:
Cycle Sector will make a good faith
effort to complete delivery of the products as indicated by the estimated
shipping time listed on the website, but Cycle Sector assumes no responsibility
or liability and will accept no backcharge for loss or damage due to delay or
inability to deliver, whether or not such loss or damage was made known to Cycle
Sector, including, but not limited to, liability for Cycle Sector's
non-performance caused by acts of God, war, labor difficulties, accidents,
delays of carriers, contractors or suppliers or any other causes of any kind
whatever beyond the control of Cycle Sector. Under no circumstances shall Cycle
Sector be liable for any special, consequential, incidental, indirect, or
liquidated damages, losses, or expense (whether or not based on negligence)
arising directly or indirectly from delays or failure to give notice of delay.
Shipping charges are calculated
based on the total weight of all items in your order. The shipping cost charged
at the time of purchase represents an estimate using FedEx Ground or US
Priority Mail. Requests for Express Mail Service or special handling will be
billed separately based on published rates plus a small shipping and handling
fee.
Shipping charges are
non-refundable.
SALES TAX:
Cycle Sector only charges sales tax
on shipments to California. You,
the customer, are responsible for any and all unpaid sales taxes.
COPYRIGHT:
Worldwide copyright laws and treaty
provisions protect all materials appearing anywhere on Cycle Sector’s internet
site. None of these materials may be copied, reproduced, modified, or
distributed in any form or by any other means without the written consent of Cycle
Sector. Any unauthorized use of the materials appearing on Cycle Sector’s
internet site may violate copyright, trademark and other applicable laws and
could result in criminal or civil penalties.
JURISDICTION:
Any litigation regarding this agreement
or any transaction between a customer and Cycle Sector shall be brought to the
state or federal courts located in San Diego County,
California and the customer hereby agrees
and submits to such jurisdiction and venue as proper.
TYPOGRAPHICAL ERRORS:
In the event a product is listed at
an incorrect price due to typographical error or error in pricing information
received from our suppliers, Cycle Sector shall have the right to refuse or
cancel any orders placed for products listed at the incorrect price without
prior notification. Cycle Sector shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your credit card
charged. If your credit card has already been charged for the purchase and the
order is canceled, Cycle Sector shall immediately issue a credit to the credit
card account in the amount of the incorrect price.
WARRANTY: THE BUYER'S SOLE
AND EXCLUSIVE WARRANTY, IF ANY, IS THAT PROVIDED BY THE PRODUCT'S MANUFACTURER.
CYCLE SECTOR MAKES NO EXPRESSED OR IMPLIED WARRANTIES. CYCLE SECTOR HEREBY
DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, WHETHER IMPLIED BY OPERATION OF
LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF
MERCHANTABILITY FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES, AND IN NO
EVENT, WILL CYCLE SECTOR BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR
ANY OTHER LOSS, DAMAGE, COST OF REPAIRS OR INCIDENTAL, PUNITIVE, SPECIAL,
CONSEQUENTIAL, OR LIQUIDATED DAMAGES OF ANY KIND, WHETHER BASED UPON WARRANTY,
CONTRACT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION ARISING IN
CONNECTION WITH THE DESIGN, MANUFACTURE, SALE, TRANSPORTATION, INSTALLATION,
USE OR REPAIR OF THE PRODUCTS SOLD BY CYCLE SECTOR. BUYER HEREBY ACKNOWLEDGES
AND AGREES THAT UNDER NO CIRCUMSTANCES, AND IN NO EVENT, SHALL CYCLE SECTOR'S
LIABILITY, IF ANY, EXCEED THE NET SALES PRICE OF THE DEFECTIVE PRODUCT(S); NO
ADDITIONAL ALLOWANCE SHALL BE MADE FOR THE LABOR OR EXPENSE OF REPAIRING OR
REPLACING DEFECTIVE PRODUCTS OR WORKMANSHIP OR DAMAGE RESULTING FROM THE SAME.
EXCEPT AS EXPRESSLY SET FORTH IN THIS PARAGRAPH, ALL PRODUCTS AND/OR SERVICES
PROVIDED BY CYCLE SECTOR AND ITS EMPLOYEES AND AGENTS ARE PROVIDED "AS
IS," "WHERE IS," AND "WITH ALL FAULTS."
|